5 Things You Need to Know: Buying Massage Chairs at an Event

There is a substantial increase in massage chair importers that are bringing in low quality chairs and selling them through various channels. In response to some of our customers that have experienced bad situations, I personally surveyed a number of venues such as the internet, home shows and county fairs for such importers. The result of input from my customer’s experience and first hand insight from my surveys has yielded the following list of 5 key tips on how to avoid being taken.

1. Massage Chair Motors are Vital: You want to find out 2 things. Find out where the motors are made. The best motors come from Japan. They are precision made and long lasting. The motors need sufficient torque to power through the massage, since all your weight is put on them. You also want to ask how many motors they have. It is far better to have fewer high quality motors then many. You want to avoid getting low quality motors or you will have many service calls in the future.

2. Beware of Over Generous Warranties: Many of these vendors promise very compelling warranties. The question is: Will they be here tomorrow to honor that warranty? One way to find out is to ask the salesperson if they have independent internet dealers, (That doesn?t mean their own website or E-bay!). Or even better, do they have retailers that have physical brick and mortar locations (preferable a known chain store). If not, then chances are they may never answer your call down the road for help. (The number you have reached has been disconnected and there is no new number–beep!).

3. Our Massage Chair is From Sanyo’s Factory: One of the more interesting sales claims we came across with surprising frequency is that their chair is from a major brand’s factory. The salesperson says they get their massage chair from them. I guess we are supposed to think that Sanyo is going to private label their chair to a guy who sells at a home show? The interesting thing is his price. Why is it so low compared to the real Sanyo. It doesn’t make sense to us and shouldn’t make sense to you either!

4. Can’t Find the Kitchen Sink: We were surprised at how some of the booths were set up for some vendors at Home Shows and County Fairs. There are many manufacturer’s that display at these shows and they will have 1 or 2 models to try. On the other hand, there are small importers that just got a container load of everything but the kitchen sink. Their booth is piled high with the stuff and they have a massage chair crammed in there as well. Be careful, that the chair being offered wasn’t just the last great deal he got. Because after the sale, the chair becomes your problem. They may not have a national technician service network or even parts on hand. Go with the major brands and you will not regret it!

5. The Deal is Too Good to Be True: Finally if a chair is selling way below market value of a name brand chair. You may be thinking, Wow, I can’t believe the deal I am getting. It is almost too good to be true. Well, we hate to say it, but? Chances are it is too good to be true! Stay away! You’re probably buying a refurbished chair or a piece of absolute junk. You get what you pay for!

We have put these tips together from many of our customers that have made these mistakes and we are passing this one so you do not fall into these same traps. There are many excellent massage chairs on the market. They will bring you years of enjoyment and relief. Take your time and find the right model from a reputable manufacturer. This will ensure years of relaxation (rather than frustration).